In my previous post I spoke about the wonders of Sprints new Instinct. And don't get me wrong it is a great phone.. But the luster quickly wore off.. Why? Well like all non "Apple" product it didn't "just work". Now I'm not going to bash Sprint or Samsung. They tried really hard, they gave it a valiant effort. But in the end things just stopped working and Sprint was unable (in my case) to fix them.. The issues I had were as follows.
- Exchange integration never worked
- Contact Sync stopped working when my number was ported and they couldn't fix it (at least not by the time I cancelled the service.
- Browser got worse the more I tried to like it.. (I really wanted to like it, but it just couldn't hold up to the iphone).
- Tethering was techically possible but a Billing problem made it not work.. Tethering was almost worth keeping the phone, but Sprint CS said it was not likely to get fixed in the near future (something to do with the new Packaging).
- Sound quality wasn't that great. It wasn't that bad; but its no good and the speakerphone was all but useless.
- Customer service is lacking.. Sprint trys to be nice, but there customer service team is all but useless. They are very nice about being useless, but still useless non the less.
In the end I waited inline for a 3g iphone.. And let me tell you.. 3g + everything else an iPhone does + everything "just works" and, ya its just a winning combination.